8r88 Privacy Policy — Your Information, Our Responsibility
Your personal information is completely safe at 8r88. This policy transparently describes how we collect, store, and use your data.
This Privacy Policy ("Policy") applies to users ("you", "your") of the 8r88 platform ("8r88", "we", "us"). When you visit our website 8r88.cam, register an account, or use any of our services, you agree to the terms of this Privacy Policy. We treat the protection of your personal information as our highest priority, and this policy explains in detail how we process your data.
Before reading this policy, please note: the word "information" used on this page refers to all data that can directly or indirectly identify you. We believe that transparency about data is the foundation of building a trustworthy gaming environment.
What Information We Collect
Personal Identity Information
When you open an account with 8r88, we collect the following information:
- Full name and date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number
- National ID or passport number (for KYC verification)
- Residential address
Financial Information
We collect the following information to process transactions:
- bKash, Nagad, Rocket account numbers (only the last 4 digits are stored)
- Bank account details (at the time of withdrawal)
- Deposit and withdrawal history
- Transaction amounts and dates
Technical and Usage Information
Information collected automatically while you use our platform:
- IP address and geographic location (country level)
- Browser type and version
- Device type (mobile, tablet, desktop)
- Operating system
- Page view history and session duration
- Data obtained from cookies and similar tracking technologies
- Game play history and betting patterns
How We Collect Information
8r88 collects information in several ways. Each method is described in detail below:
Directly From You
We collect information through account registration forms, deposit and withdrawal forms, the KYC verification process, information provided via support chat, and any surveys or feedback forms.
Automatically
When you browse our site, information is collected automatically through cookies, web beacons, log files, and similar technologies. This information is used to improve the security and performance of the platform.
From Third-Party Verifiers
For KYC (Know Your Customer) and age verification, we use approved third-party identity verification services. For payment processing, necessary information also comes to us from payment gateways such as bKash, Nagad, and Rocket.
From Analytics Services
We use analytics tools to improve the user experience on the platform and to prevent fraudulent activity. These tools collect aggregated data.
Purpose of Using Information
8r88 uses your information only for the purposes listed below. We never use your information for any other purpose without your consent:
Service Delivery and Operations
- Creating and managing accounts
- Processing deposits and withdrawals (minimum deposit ৳200, minimum withdrawal ৳1,000)
- Ensuring a smooth gaming experience
- Managing bonuses and promotions
- Managing the VIP program
Security and Compliance
- Identity verification (KYC) and age verification (ensuring 21+)
- Prevention of fraud, money laundering, and other illegal activities
- Enforcing responsible gaming policies
- Meeting legal and regulatory obligations
- Ensuring system protection and cybersecurity
Communication and Support
- Providing 24/7 Bengali live chat support
- Sending notifications related to your account or transactions
- Informing you about important policy changes
- Responding to your support requests
Improvement and Personalization
- Improving the user experience on the platform
- Displaying content based on your preferences
- Informing you of relevant promotional offers (you can opt out at any time)
- Monitoring and improving service quality
Information Sharing and Disclosure
8r88 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
Service Provider Partners
Necessary information is shared with payment processors (bKash, Nagad, Rocket, banks), identity verification services, game content providers (including Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, and others), and IT infrastructure providers. All these partners operate under a strict confidentiality agreement and may not use your information for their own purposes.
Legal Obligations
If providing information is required by a court order, government directive, or legal process, we are obligated to comply. Where legally permitted, we will endeavor to notify you before disclosing your information.
Business Changes
In the event of a merger, acquisition, or asset transfer, your information may pass to the new owner. In such cases, we will provide you with advance notice and the new entity will also be bound to follow this privacy policy.
Cookies and Tracking Technologies
Cookies are small text files stored in your browser. 8r88 uses the following types of cookies:
Essential Cookies
These cookies are essential for managing login sessions, security tokens, and the core functions of the platform. They cannot be disabled.
Analytics Cookies
Used to collect aggregated information about site usage in order to improve the service. You can disable these from your browser settings.
Preference Cookies
Used to remember language preferences, game settings, and other personal preferences. These make your experience more convenient.
Security Cookies
Used to detect fraudulent login attempts, bot activity, and other security threats. These cookies keep your account secure.
You can disable most cookies by changing your browser settings. However, disabling essential cookies may cause some features of the platform to stop working.
Data Security Measures
8r88 applies industry-standard technologies and practices to protect your information:
Encryption
All data transmissions are protected by SSL/TLS encryption. Information stored on our servers is also kept in encrypted form. Payment information is processed in compliance with PCI-DSS standards.
Access Control
Access to your information is limited to only those employees who need it to perform their duties. Every access is logged and regularly audited.
Regular Security Assessments
We regularly conduct security tests (penetration testing), vulnerability assessments, and code reviews. If a security incident is identified, we will notify affected users within the timeframe required by law.
Although we take maximum security measures, no method on the internet is 100% guaranteed. We therefore ask you to take precautions as well — keep your password strong and do not share it with anyone.
Data Retention Period
8r88 does not retain your information longer than necessary. The retention policy for different types of information is outlined below:
Account and Identity Information
This is retained for the duration your account is active and for at least 5 years after it is closed, due to legal and regulatory obligations. Information related to Anti-Money Laundering (AML) may be retained for a longer period in accordance with applicable law.
Transaction Records
Records of all financial transactions are retained for a minimum of 7 years from the date the account is closed. This is mandatory to meet legal and regulatory requirements.
Technical Logs
Server logs, access logs, and error logs are generally retained for 90 days to 1 year. This period may be extended if required for a security investigation.
Your Rights
As a user of 8r88, you have the following rights over your personal information:
Right to Know
You have the full right to know what information we have collected about you, why we collected it, and how we are using it.
Right to Correction
If any of your information is incorrect, you can request that it be corrected. It is also your responsibility to provide accurate and up-to-date information.
Right to Erasure
Where there is no legal obligation, you can request that your information be deleted. Even after an account is closed, some information is legally required to be retained.
Right to Object
You have the right to object to marketing communications or certain types of data processing. Action will be taken as soon as possible after a request is received.
Data Portability
You can request to receive your information in a common format. Where technically feasible, we will provide your information.
Right to Restrict Processing
In certain circumstances you can request that the processing of your information be temporarily paused, for example during a dispute about the accuracy of the data.
To exercise any of the rights listed above, please contact us via live chat or email. We will respond to your request within 30 business days.
Protection of Children and Minors
Age Restriction
8r88 is for users aged 21 and over only. We do not knowingly collect information from anyone under the age of 21. We verify age at the time of registration, and if an account is identified as belonging to a minor, that account will be closed immediately and all collected information will be deleted.
If you believe that a minor is using our platform, please contact us immediately.
Policy Changes & Updates
Notice of Changes
This privacy policy may be updated from time to time. If important changes are made, we will notify you by email or through a notification on the platform. Continuing to use the platform after any changes will be considered as your acceptance of the new policy.
With each update, the "Last Updated" date at the top of the page will be changed. We recommend that you review this policy regularly.
Responsible Gaming & Data Protection
Information about your gaming behaviour is an important part of our responsible gaming programme. We use this information to:
Using Information for Your Protection
- To identify unusual or risky gaming patterns
- To enforce self-set limits (deposit limits, session limits)
- To apply self-exclusion requests
- To offer support to potentially problem players
For more details, visit our Responsible Gaming page.
Have a Privacy Question?
Contact us with any questions, complaints or requests regarding your privacy. Our 24/7 Bangla support team is always ready.